Important winter phone numbers

Keep these numbers handy for emergency and non-emergency situations in the City of Boston.

Page Sections

Name	Phone Number
Boston Police, Boston Fire, and Emergency Medical Services	911
Non-emergency requests (BOS:311)	311
National Weather Service	508-822-0634
Eversource gas and electric	800-592-2000
National Grid	800-322-3223
Boston Water and Sewer Commission	617-989-7000
Massachusetts Water Resources Authority	617-242-6000
Verizon	800-837-4966
Animal Care and Control	617-635-5348
Boston Medical Center	617-638-8000
City of Boston Tow Lot	617-635-3900
Code Enforcement Police	617-635-4896
Cold Relief Heatline	800-632-8175
Consumer Affairs and Licensing	617-635-3834
Consumer Complaints	617-635-3834
DCR Storm Desk	617-626-4973
Age Strong Commission	617-635-4366
Emergency Shelter Commission	617-635-4507
Logan Airport	800-235-6426
MBTA	617-222-3200
Mass. Emergency Management Agency (MEMA)	508-820-1428
Mass. Road and Traffic Conditions	617-374-1234 511 via cellphone
Neighborhood Services	617-635-3485
State Police	617-740-7600
Transit Police	617-222-1212
Veterans Services	617-635-3957

Winter service requests