Broadband and Cable
We air and produce news, athletic events, educational shows, and other programming for Xfinity Channel 24, RCN Channel 13, and Fios Channel 962. We also work with cable franchises and broadband companies to advocate for residents.
Our office enforces contractual and regulatory obligations for cable operators, produces government and education access television, and advocates for customers in disputes with cable operators. We are also expanding the City's fiber network and supporting efforts to bridge the digital divide. Find out about our work.
43 Hawkins Street
Suite 1BBoston, MA 02114
Office HoursMonday through Friday, 9 a.m. - 5 p.m.
We have information on discounts, broadband and cable options, and more.
You can receive a discount if you are 65 or older.
Get help for any and all issues related to cable and internet service.
It’s important for households to have many broadband service choices.
Watch City TV programs on DVD! Get your copy in-person or by mail.
View public cable shows, City Council TV, and Boston City TV.
We partner with BNN-Media and NNN to cover city events. We also work with WGBH to present Boston Kids & Family TV on Xfinity Channel 22, RCN Channel 3, and Fios Channel 963.
You can also watch us on YouTube, and learn more about the Game of the Week on Facebook.
Find out about cable industry options and company licensing documents.
Get certified as a telecom provider, or learn about the process.
Check out the licensing documents of Boston's wireless providers.
Learn more about the fast Internet coming your way.
Latest newsLatest News
Results of Digital Equity Assessment Announced