Office of Housing Stability
Virtual Walk-In Hours and Clinics
Every Tuesday at 5:30 p.m., the Office of Housing Stability hosts a virtual clinic for small landlords and tenants. Complete our online form to RSVP for this virtual clinic.
Every Wednesday from 12 - 2 p.m., Office of Housing Stability staff host virtual walk-in hours to answer your housing questions. Complete our online form to RSVP for these walk-in hours.
At both the clinics and walk-in hours, staff can assist you with Rental Relief Fund applications and other financial assistance.
Having housing issues in Boston?Get help
There is a federal eviction moratorium in place until June 30, 2021. The Order prohibits property owners from evicting people who cannot pay rent. You must fill out this declaration form (English, Español, Português, 中文, Français, Kriolu Kabuverdianu, Kreyòl ayisyen, Soomaali, русский, Tiếng Việt, or عربى) and present it to your landlord.STEP 2
A landlord cannot force you out by changing the locks or shutting off the utilities. Landlords must follow a legal process. Learn about the eviction process.STEP 3
Every Tuesday at 5:30pm, the Office of Housing Stability hosts a virtual clinic. Complete our online form to RSVP for this clinic, where you can speak with attorneys and a landlord mediator.STEP 4
If you received a Notice to Quit or Eviction Summons and Complaint from the Court, please visit the COVID Eviction Legal Help Project to find legal help. Then, visit our "how to respond to an eviction" page for more information about legal resources.
Every Tuesday at 5:30 p.m., the Office of Housing Stability hosts a virtual clinic. Complete our online form to RSVP for this clinic, where you can speak with attorneys and a landlord mediator.
Apply for funds to help with rental arrears with:
- the City of Boston Rental Relief Fund,
- RAFT/ERAP funding, or
- through ABCD Rental Assistance.
- Please call 2-1-1 or visit this link for more information about resources outside of the City of Boston.
A landlord cannot force you out by changing the locks or shutting off the utilities.
Landlords must follow a legal eviction process. If the landlord has changed your locks, please call the police. You should also report the landlord to the Massachusetts Attorney General’s Consumer Complaint Hotline: Monday through Friday, 8 a.m. - 4 p.m., at 617-727-8400.
- your apartment needs repairs or is in code violation, or
- your utilities have been shut off.
To find out about federal eviction protections, visit this webpage.
- Use Metrolist to search for affordable housing.
- Fill out this Common Housing Application for Massachusetts Programs.
- Visit the Boston Housing Authority website.
- Watch this housing search workshop in English or Spanish.
- Visit HousingWorks for additional resources.
- If your income is below 80 percent AMI, the Office of Housing Stability has contracts with several nonprofits that are here to assist you with housing search. Email email@example.com or call 617-635-4200 for a direct referral.
- If you are a family that needs shelter tonight, follow the state's guide for families.
- If you are an individual that needs shelter tonight, visit our services for the homeless page.
- If you are a youth in need of assistance, visit our ending youth homelessness page.
- You can also call 3-1-1 for non-emergency help in Boston.
- You can call 2-1-1 or visit this link for help or assistance outside of Boston.
- If you're not eligible for emergency assistance, email firstname.lastname@example.org or call 617-635-4200 for help.
Mulilingual DocumentsMulilingual Documents
Programs and InitiativesPrograms
Housing Education Workshops
We hold workshops for Boston residents to learn more about housing search and tenant rights.
We offer free counseling to landlords to support owner and tenant stabilization.
We help tenants in housing crisis due to fire, natural disaster, eviction, or condemnation. Email email@example.com or call 617-635-4200 to contact us. We also have information on emergency resources for tenants. Our goal is to put residents on the path to housing stability.Tenant and Landlord Information
We provide information to tenants and landlords about their rights and responsibilities.
We develop tenant and landlord resources and programs. We want to promote the creation and preservation of stable and affordable housing in Boston.Advocacy and Policy
We research, draft, and put in place policies that aim to prevent displacement. Our goal is to keep our communities intact.