COVID-19 information
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For the latest updates, please visit our coronavirus (COVID-19) website:

Inspectional Services

Update: Our office remains open to the public for in-person services. However, for your safety and that of our staff, we have temporarily adjusted some of our business practices. Read our latest COVID-19 update.

The Inspectional Services Department administers and enforces building, housing, health, sanitation, and safety regulations mandated by City and State governments.

We are made up of five regulatory divisions. Our goal is to protect and improve the quality of life for all Boston residents. Our mission is to serve the public by protecting the health, safety, and environmental stability of Boston's business and residential communities. Learn about our work.


Take Advantage OF our online portal

The online option saves you time — you can apply online and even print out your permit when it has been approved by us. Right now, you can apply for some of our permits online, but the list will continue to grow over time.

Go to our online portal

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Contact

Zoning Board of Appeal

The Zoning Board regulates the rules behind what you can build and where you can build in Boston.

Forms and documents

Documents
Home Improvement Contractors

Are you a contractor and subcontractor performing home improvement work on an existing one- to four-unit residential property in Massachusetts? You must register for the Home Improvement Contractor Registration as the following:

  • an Individual
  • a limited liability company (LLC)
  • a limited liability partnership (LLP), and
  • a corporation.
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